Your Group Sales Pipeline. Handled.
Hotels lose thousands in group revenue every month because inquiries go unanswered, follow-ups never happen, and prospects move on to competitors who respond more quickly.
Go Fig Hospitality changes that.
We're the sales coordinators who handle every group inquiry from initial contact to signed contract and rooming list so you can focus on running an exceptional property.
90-Day Trial Available
the problem
You're getting group inquiries for weddings, corporate events, sports teams, and leisure groups.
But here's what's actually happening:
- Inquiries go unanswered for days while your team juggles a hundred other priorities
- Follow-ups fall through the cracks
- RFPs get generic responses with zero personalization
- Prospects choose competitors who responded in 2 hours instead of 2 days
You're not losing business because your property isn't great.
You're losing it because nobody has time to properly manage the pipeline.
the SOLUTION - FULL SALES COORDINATION
We handle your group sales from inquiry to booking, so you capture revenue instead of losing it.
What's Included:
Email & Phone Management
We monitor your group sales inbox and answer your dedicated line, responding to every inquiry the same day.
Lead Qualification & Follow-Up
We qualify leads, send customized proposals, and follow up consistently until they book or go cold.
Contract Coordination
We manage contracts, collect signatures, coordinate deposits, and keep everything organized.
Rooming List Management
We collect rooming lists, coordinate updates, and handle all the back-and-forth with group contacts.
System Integration
We work directly in your existing systems - Opera, Agilysys, Delphi, Salesforce, or whatever you use.
Monthly Reporting
You get clear performance reports: inquiries received, quotes sent, bookings confirmed, revenue generated.
Coverage: Monday-Saturday, extended business hours
Commitment: Month-to-month, cancel with 30 days notice
Experience: 20+ years in hospitality sales coordination
HOW IT WORKS
WEEK 1:
ONBOARDING
- Discovery call to understand your property, systems, and goals
- System access setup (email, phone, booking system)
- Process documentation and team introductions
WEEK 2:
INTEGRATION
- We learn your property inside and out
- Test scenarios to ensure seamless handoff
- Finalize templates and response protocols
WEEK 3:
LAUNCH
- We start managing all group inquiries
- Daily check-ins for the first week
- Adjust processes as needed
ONGOING:
RESULTS
- Faster response times (same-day replies)
- Consistent follow-up (no leads go cold)
- More bookings (higher conversion rates)
- Zero HR headaches (no hiring, training, or turnover)
WHO THIS IS FOR
Hotel General Managers who know group business is profitable but don't have bandwidth to manage it properly.
Sales Directors drowning in inquiries who need reliable support without adding headcount.
Independent Properties that can't justify a full-time coordinator but can't afford to ignore group business.
Properties in Transition who just lost their sales coordinator and need immediate coverage.
GET STARTED
90-DAY TRIAL
No health insurance ($7-12K/year)
No 401k contributions ($1-3K/year)
No PTO coverage needed
No recruiting or training costs
No turnover replacement costs
(hospitality averages 73% annual turnover)
No payroll taxes ($3-4K/year)
Expert team starting immediately
50+ years of hospitality experience
Cancel anytime with 30 days notice
Consistent coverage with no gaps
FAQs
What systems do you work with?
We're fluent in Opera, Agilysys (STAY, LMS, Versa), Delphi, and Salesforce. If you use something else, we'll learn it or coordinate with your team for final booking entry.
How do leads get to you?
We get direct access to your group sales email inbox and can answer a dedicated phone line. All communication happens in your property's name - it's seamless to prospects
What if we're already working with a sales coordinator?
We're designed to work alongside your existing team as overflow support, or we can fully take over group sales coordination. Your call.
Do you handle on-site property tours or client meetings?
No. Your on-site team handles physical property tours, site visits, and in-person meetings. We handle all the remote coordination work.
Can we try this for 90 days?
Absolutely. We offer a 90-day trial period so you can test the service with minimal risk.
How quickly can you start?
Most properties are fully onboarded and operational within 2 weeks.
Ready to Start?
Stop losing group revenue to slow response times and inconsistent follow-up.
Let's talk about how Go Fig Hospitality can support your property.
Or email us: rita@geauxfig.com
